![]() ![]() It was a battle to get the refund from them as they claimed we were there. When I called to ask what happened they told me there was activity in my room past 11:00am. When in fact we checked out at 5:00am for a 7:25am flight. Then to boot they over charged me and said I checked out late. I have never had this type of experience at any other location in Vegas. So it seems strange as to why they entered if only to make the bed. Yet left empty drink cups and trashes full. Housekeeping entered anyways and proceeded to move our stuff around to make the bed. My purse and other personal items scattered all over the bed. We put up the do not disturb sign up because we didn't want service. Two days later we had the same type of situation except we had left the room. She just kept rambling things that didn't add up. When we got back she was in our room!! She kept coming up with excuses that she called her boss and her boss said to do it anyways and to leave towels and to move the sign into our room etc. So after the conversation with her we grabbed the ice bucket and walked down to the ice machine. We were just about ready to go at this time but needed to get ice. I went to meet her at the door and told her we didn't need anything. We had the stopper flipped so she couldn't. We had the do not disturb sign up and she tried to enter anyways. Housekeeping entered when they thought we were gone. ![]() I figured everyone makes mistakes and carried on with our vacation without complaining. Our room was dirty on arrival trash was left in our room from previous guests. ![]()
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